Windows Code 19 Error Fix
I am having a bizarre problem with my USB ports on my computer. They aren't working. I have 4 ports, and the only device that works in any of them is my mouse - an older Razer Death Adder 3.5G. If I plug any other device in, Windows plays that nice 'connecting' sound, then instantly plays the rude 'disconnecting' sound and disconnects. Sometimes it connects/disconnects a few times. Afterwards I go to device manager and, if the device is a external drive I get the error under the Storage controller section, and if it was a mouse, I get the same error under the Human Interface Devices section.
Error:
Applies to: Windows 10 Pro released in July 2015 Windows 8 Windows 8 Enterprise Windows 8 Pro Windows 8.1 Windows 8.1 Enterprise Windows 8.1 Pro Windows 7 Enterprise Windows 7 Home Basic Windows 7 Home Premium Windows 7 Professional Windows 7 Starter Windows 7 Ultimate Windows Server 2008 Datacenter Windows Server 2008 Datacenter without Hyper-V Windows Server 2008 Enterprise Windows Server.
Error code 19 is a common error reported by the Windows Device Manager. Error codes help you to identify a particular problem. The Device Manager is an inventory of all hardware devices connected to your computer. If a particular device is reporting a code 19 error, then it will not be able to start at all. Hi all, my DVD /CD ROM drive does not work, and the device manager indicated the isue below, how can I fix it? 'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)' Many thanks. Code 19 or 'Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)' In this video I am going to show you the easiest. How to easily boost PC Performance. Step 1 Download Advanced System Repair and Install. Step 2 Click the “Scan” button. Step 3 Once the scan completes, click “Fix All” to repair errors. Fix Windows Update errors with new Windows 10 repair tool by Martin Brinkmann on December 19, 2016 in Windows - Last Update: July 05, 2017 - 13 comments Fix Windows Update errors is a troubleshooting page on Microsoft's Support website that aims to help Windows users resolve update related errors.
Fix Registry Errors Windows 7
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
I have looked at the registry following the advice given on other questions, but none of the registry keys suggested have UpperFilters or LowerFilters that were values that should be deleted.Here are a couple of the keys I checked.
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4d36e978-e325-11ce-bfc1-08002be10318}
Anyone have any suggestions?
Edit:
I am able to make my devices work, if after they are plugged in and I am shown the yellow exclamation mark, I follow these steps. However, once I unplug/plugin again I have to go through these steps again. Sometimes device manager doesn't find the device automatically and I have to right click and 'scan for hardware changes.'
- Right click on the device.
- 'Update driver'.
- 'Browse my computer fordriver software'.
- 'Let me pick from a list of available drivers on mycomputer'.
- Then, in the list of available drivers I can choose theappropriate one.
- For a mouse: 'USB Input Device'.
- For a HDD: 'USBAttached SCSI (UAS) Mass Storage Device'.
That works, but if I have to do that every time I plug anything in, it is going to get tiresome.
1 Answer
IF all the devices can installed and work properly on other Computer, let's try to reinstall USB hub driver to check the results:
Uninstalling USB Root Hubs: Uninstalling USB Root Hubs forces the system to reinstall the root hubs next time the computer is started. Use the following steps to uninstall USB Root Hubs:
- Disconnect all USB devices connected to the computer except a USB mouse and keyboard (if in use). This includes hubs, thumb drives, printers, and cameras.
- In Windows, search for and open Device Manager. The Device Manager window opens.
Double-click Universal Serial Bus Controllers to expand the list.
Right-click the first USB Root Hub in the list, then select Uninstall.
Click OK to confirm. Continue uninstalling all USB Root Hubs listed.
- Close Device Manager and restart the computer, the driver could be reinstalled automatically.
Also, to make sure if there is any corrupted system files related to this issue, run commands below to do the repair:
Cal newport. SFC /SCANNOW
Reconnect the USB device that was having problems and test it to see if it works when you connect your devices again.
Try to disable USB suspend feature:
Select the Start button, type power plan in the Search box, and then select Choose a power plan.
Next to your currently selected plan, select Change Plan Settings.
Select Change advanced power settings.
Select the box to expand USB Settings > USB selective suspend settings.
Select Plugged in, select the drop down menu, and then select disabled.
If you're using a laptop, select Battery, select the drop down menu, and then select disabled.
Select Apply > OK.
Not the answer you're looking for? Browse other questions tagged windowswindows-10usbwindows-registry or ask your own question.
The Code 19 error is one of several Device Manager error codes. It's caused by one or more issues with parts of the Windows Registry that contain driver and other information about the particular hardware device.
The Code 19 error will almost always display in one of the following two ways:
Details on Device Manager error codes like Code 19 are available in the Device Status area in the device's properties.
Device Manager error codes are exclusive to Device Manager. If you see the Code 19 error elsewhere in Windows, chances are it's a system error code which you should not troubleshoot as a Device Manager issue.
The Code 19 error could apply to any hardware device in Device Manager but most Code 19 errors appear on optical drives like DVD and CD drives, USB devices, and keyboards.
Fix Error Code 19 Windows 10
Code 19 errors could also be seen in any of Microsoft's operating systems, including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and more.
How to Fix a Code 19 Error
Restart your computer if you haven't done so already. There is always the remote possibility that the Code 19 error you're seeing was caused by some kind of fluke or temporary problem. If so, a simple reboot might fix the Code 19.
Did you install a device or make a change in Device Manager just before you noticed the Code 19? If so, it's very possible that the change you made caused the Code 19 error. Undo the change if possible, restart your PC, and then check again for the Code 19 error.
Depending on the changes you made, some solutions might include:
- Removing or reconfiguring the newly installed device
- Reversing the registry changes you made
- Rolling back the driver to the version prior to your update
Delete the UpperFilters and LowerFilters registry values. A common cause of Code 19 errors is the corruption of two registry values in the DVD/CD-ROM Drive Class registry key.
Deleting similar values in the Windows Registry could also be the fix to a Code 19 error that appears on a hardware device other than a DVD/CD drive. The UpperFilters/LowerFilters tutorial linked above will show you what you need to do.
Looking for an easy alternative to the Google Play Store app that allows the users to get access to thousands of free and paid apps in various categories on their PCs?
Uninstall iTunes through Control Panel or with a program uninstaller. While that might sound a little drastic, iTunes is the cause of enough Code 19 errors to make it into this troubleshooting guide.
If removing iTunes works, you might try installing it again from scratch, which doesn't always re-introduce the problem.
Reinstall the drivers for the device. Uninstalling and then reinstalling the drivers for the device that's experiencing the Code 19 error is a likely solution to this problem.
Properly reinstalling a driver, as in the instructions linked above, is not the same as updating a driver. A complete driver reinstall involves removing the currently installed driver and then letting Windows install the driver over again from scratch.
Update the drivers for the device. Installing the latest manufacturer supplied drivers for a device with the Code 19 error could fix the problem. If updating the drivers solves the Code 19 error, it probably means that there was some kind of issue with the drivers that Windows was storing that you reinstalled in the previous step.
Use System Restore to revert device drivers and registry configurations back to a state previous to the Code 19 error. Be sure to choose a restore point from a date and time before you know or suspect that the Code 19 error first appeared.
Disable any hardware-based security on the device. Windows could report a Code 19 error on a device like an external hard drive if the drive had been previously secured with a password.
Replace the hardware. As a last resort, you might need to replace the hardware that has the Code 19 error.
It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.
If you've discovered that hardware can't be the cause of this Code 19 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. We don't recommend doing either of those more drastic options before you try replacing the hardware, but you may have to if you're out of other options.
Windows 10 Error Codes List
Need More Help?
Windows Code 19
If you're not interested in fixing this Code 19 problem yourself, you can view a full list of your support options, plus help with everything along the way like figuring out repair costs, getting your files off, choosing a repair service, and a whole lot more.